A hosted Internet phone system, RingCentral Online helps small businesses grow through improved productivity and faster customer response times. Instantly activated, service includes a choice of either a toll free or local number with multiple extensions, auto-receptionist, live call forwarding, on-hold music and messaging, a dial-by-name directory, Internet fax and much more.
With all the power and functionality of an enterprise phone system - but without expensive hardware to buy or maintain - RingCentral Online is the quickest, easiest way for a small or growing business to sound more professional and look bigger!
With the most advanced Internet fax features available anywhere at any price, RingCentral Fax lets your prospective customers send and receive faxes in a snap - from Microsoft® Office, email or their phones. Free fax software is included to electronically sign and edit faxes and design cover pages.
Incoming and outgoing faxes don't tie up computers or phone lines - no one will ever get a busy signal! And your prospective customers won't even have to wait to see if a fax has been successfully sent with automatic fax notification!
To the right is Ring Central "Soft Phone" display as it appears on your computer screen once you download the Call Controller software. As you can see it is user friendly and lets you know without calling your service what has happened with all your call. Even Faxes show up with their own symbol and let you know how many pages, from what number and what time it was received.
Below is a example of how your online account looks when you log in.
You may be wondering if a Voip business phone is suitable for your small business or not. Let me point out a few features that will prove to be of benefit with a broadband VoIP connection.
First, it runs from your office computer and can be channeled into your cell phone or exsisting business line. No more need for all the hardware of a new system or a special carrier for the cell phone. You'll project an image of a large business no matter what your size with a professional PBX phone system that you customize.
Second, your efficiency will increase as you are better able to stay in touch, thus control. You can be reached on any phone in the world with the call forwarding feature without the big rates. Your messages can get to you even when you can't take a call via your e-mail. Anywhere there's a broadban internet, you have access to your phone, even if you can't get a signal on your cell phone.
Voice mails are converted to and sent to your e-mail as an audio file. If you have your laptop with the softphone download from RingCentral loaded, you can listen to your messages over the internet on the spot. Calls can be made via this VoIP phone provider from the laptop also using the same broadband or DSL internet connection.
Toll free numbers start as low as $9.99 in Canada and the USA. makes no difference where your customers call from, it's the same rate. If you need a local number in a different town, just pick the area code.
RingCentral has a inexpensive, convienient internet business phone plan that eases the economic pinch on any small business. They even give you a free Fax line with your 800 number with 300 faxes.
RingCentral is offering DigitalLine through three promotional plans in Canada and the USA.
Basic - This plan uses customers’ existing RingCentral plan minutes for inbound and outbound calling anywhere in the U.S. and Canada. Additional minutes are added at the set plan rate.
Standard - 500 minutes of outbound local and long distance calling anywhere in the U.S. and Canada, additional minutes at 3.6¢ per minute.
Unlimited -This plan provides unlimited outbound local and long distance calling anywhere in the U.S. and Canada.
"Absolutely the best $24.99 I have spent in years." Scott Gibson, 850RENT.com
"LOVE, LOVE, LOVE, RingCentral!!!!" Cheryl Dillon, Efficient Technology, Inc.
“RingCentral is brilliant.” Halsey Minor, founder, Grand Central Communications, quoted in CNET.
RingCentral Coupon Offer Solves Busy Signals For Small Businesses
Is your small or medium sized business being held back by your telephone system? Have you thought of getting a Toll-Free telephone number? Well, RingCentral has a suite of Virtual Hosted Telephone products and services to benefit any sized business cheaply and effectively. They are offering a coupon for a limited time. Find out more…
All businesses go through growing pains as they increase in size, add more employees, more locations and change to meet the demands of their industry. One area that most businesses do not think about until it is too late is their telephone and fax systems. Traditionally, businesses have had to buy or lease expensive telephone equipment based on their current needs. The equipment ranged from a central telephone switch often referred to as a PBX, desk telephones, operator stations and all the bits to connect it all together. This equipment was never really thought of again until there was either not enough capacity, it broke down or the company physically moved location. In any case, the end result as the typical company out grew its telephone system was inevitable inconvenience to the customer with the resulting loss of sales. Luckily times have changed.
Small businesses today use a wide variety of telecommunications tools to do business. These tools include cell phones, desk phones, laptops, PDAs, email, fax machines, voicemail, etc. Unified messaging is a system that incorporates all of these different devices into one seamless system that is accessed by a single phone number to allow complete control of your communications. Your clients, family and friends only have to know one number to reach you. You can access all of your business messaging through one number and one set of tools.
With the advent of Voice Over IP (VOIP) or Internet Telephony even the smallest business has easy access a broad range of telephone products and services. RingCentral has pioneered a new niche in the market called the Virtual Telephone System. The heart of this system is Unified Messaging. Using Unified Messaging, RingCentral supplies powerful telephone services like that of a larger company but with none of the investment in time or money. RingCentral provides a wide array of products and services starting from $9.99 per month. You calls will never go unanswered again! Say goodbye to the busy signal! Yes, it even has music on hold!
How Does It Work?
Since RingCentral hosts everything on their site, you will not need to buy and equipment or hardware. You will receive a Toll Free 800 or a local number that will become your main number. You can also transfer your current business or vanity number to RingCentral to provide continuity of service. With this new “front door” number you will be able to answer calls from your cellular phone, home or office phone, or even your computer. All of your current phones, mobile or not, will be organised into one intelligent telephone system. You will even be able to send and receive faxes. All of this works anywhere you or your team are located – day or night. You will have your own company auto-attendant (press 1 for sales, 2 for accounting, 3 for company directory).
RingCentral comes with many features that you would expect from a large mainframe PBX – without the large mainframe PBX costs and equipment. RingCentral route calls to multiple numbers, either simultaneously or in a specified order or, alternatively, record and save voice messages 24-hours-a-day. You can screen and block calls or route calls to any telephone on the fly. Online business tools include call logs, internet fax, call recording, voicemail to email, one touch dialing, Microsoft Outlook integration, user-friendly system maintenance tools and the unique RingCentral Call Controller, your personal communication command center for real time call control.
● Toll free or local number for voice & fax
● Virtual PBX with Extensions
● Voicemail with free email delivery
● Internet fax with free fax software
● Advance call management
● Call forwarding with answering rules
● Online account management
● DigitalLine™ VoIP services
● Additional dedicated fax
● Dial-by-name directory
● Vanity number
● Additional extensions
● Additional phone numbers
How To Get Started
Remember, this service requires no special equipment, it is always secure and you can be set up in only minutes. Plus, for a limited time Ring Central are offering a 30 day Free trial and $10 off! To get started just follow the link at the bottom of this article and follow the instructions on the page. You will be asked to select a monthly plan type that best suits your needs. This is needed only to know what features to provide. You will then be asked to choose a Toll Free number. This will be your Toll Free number so choose carefully! You will then be asked for your contact information and then your billing information. Guess what? You are done! Enjoy your 30 day free trial!
Article Source: http://www.articlealley.com/article_1051973_45.html
Author: Jim Wilkson
A Virtual Receptionist Service Can Help Small Businesses Grow
Many small business owners realize somewhat too late the imperative need for a virtual receptionist after spending valuable business hours answering phone calls instead of developing the business. Small businesses, especially those that have few employees, have found that having a virtual receptionist can spare them the energies so badly needed to concentrate on business growth.As a matter of fact, small business owners are compelled to wear many hats - accountant, secretary, receptionist, marketing head, general administration, public relations and many more.
Let us understand the type of services a Virtual Receptionist can do to help small businesses:Answer all telephone calls promptly and politely. This is an important function because when customer calls are not properly attended, they will turn to your competitors.Messages will be taken and delivered in real time through email.
The Virtual Receptionist is there to offer a professional image of your business to the callersWeb-based control panel will provide immediate 24/7 access to the client account to update instructions, check messages and change user preferencesThe business owner can free himself from the office desk, and attend to other business activities knowing they are not losing business through missed calls.Hiring remote assistance to help with things like answering calls, fielding email, telemarketing, and setting appointments can free up more of your business time.
Outsourcing receptionist and administrative duties is becoming a norm for businesses - particularly those of small size.This way, you get the assistance needed to keep the business running, handle customer phone calls and email messages, etc. - without the hassle of hiring and supervising a full-time employee. Business owners are beginning to increasingly realize that having remote receptionist coverage is a very cost-effective method to improve business.In today’s business world communication is critically important, a virtual receptionist is the proper way to reduce overheads, increase efficiency and improve your business image.
In fact the virtual receptionist is the most important component in today's small business office.But you need to make sure the virtual receptionist is familiar with your genre of business and is fully trained to handle all types of customer calls. They should also be adept in screening, announcing, and transferring your calls anywhere, to your office, home, or even to your cell phone. Your virtual office receptionist is an extension of your office and should do the job as if he or she is part of your staff.The key however is to find an organization that can provide the Virtual Receptionist service you need and even go beyond the basic requirements.
Here is a list of steps that you can take to hire a Virtual Receptionist for your small business:Browse the Internet and read some reviews about the different agencies.After identifying a proper site, contact them through email to set up a consultation to know first hand, your future assistant.Discreetly verify any references to satisfy that he or she is the best virtual receptionist for your business.Make sure all the features you need are included in the service package.
Otherwise, compare the service to other agencies and decide which features are more important for your business.Finally, make sure that you engage an agency that is reasonably priced and competitive.
Cyril Bird is a SEO copywriter for Phone System, Toll Free Numbers and Internet Fax Service. He has written many articles in various topics like VoIP Phone Service, 800 Numbers and Answering Service.
For more information visit: For more information visit: http://www.ringcentral.com/
Article Source: http://www.articlealley.com/article_1082328_25.html
VOIP Terms - A Comprehensive Explanation
First and foremost, wherever the person is, there is a great chance of contacting him either by calling his computer or dialing his mobile phone number or home phone number. Whichever is the case, it matters that you take time to explore the possibilities and features that the VoIP phone service endows you with. It is only proper to get to know more on how it works and the VoIP terms as well to keep yourself well educated.
Unraveling How the VoIP Phone Service Works
As you surf the website that is a host to the services rendered by VoIP, you will learn more about the advantages of securing this service. You will further know the main reason why you need to avail of it. VoIP technology has a special composition and it is only proper that you take time to get to know how it goes.
This phone service has special sets of hardware and software that transform the voice data into packets. In the end, the said data is transported towards the Internet by means of the IP protocol. Meanwhile, the same type of hardware and software are tasked to convert the data back to the voice. Being a publicly used network, the Internet allows the placement of free phone calls when the VoIP service is activated.
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The Essentials that You Need
If the call is to be made via a computer, you should arm yourself with a reliable type of handset that is especially installed in the software. For this phone service to function correctly, it is important that the appropriate software is utilized. The compatible pieces of equipment can also function as the alternative. With the software, free calls can be made from one computer to another and at times from a computer to a regular landline phone.
If in case you don't have a computer to use, then you may opt for an IP phone instead. This phone is connected via a landline similar to how a regular phone is set up. Even in the absence of a computer, you are able to place your VoIP calls. No monthly fees need to be settled and you get local rates for those mobile phone call transactions.
A Look at the Vital Terms
For a clearer understanding, here are the important terms that you must take note of.
VoIP is otherwise known as Voice over Internet Protocol. This allows you to save more money on your phone bills.
Broadband connection assures a faster transfer of data by up to more than 100 kps.
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Clipping is the term used to point to a part of the conversation that gets dropped when the parties talk over the VoIP line but gets interrupted by a sudden loss of signal.
DSL is also known as Digital Subscriber Line which is one of the categories of high-speed Internet connections.
The hub is the special device which takes charge of distributing the communication data between the variety of devices like fax machine, computer, or printer.
The Internet protocol or IP varies from one computer to another.
The Internet service provider or ISP is the company that supplies the Internet access in exchange of a fee.
Internet telephony is the term used to point to the transmission of voice communication via the web.
By and large, these are the pertinent things that you have to remember about the VoIP terms.